Skyline Customer CommsPassenger messaging · shared with Ops

SKYLINE ONE

Flights

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Select a flight

Open a flight to see automated and manual passenger communications.

PASSENGER COMMUNICATIONS

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Delay—

Booked—

Contactable—

Automatic comms

ACTIVE

Current causeNo disruption cause recorded

CareNot triggered

Delay PayNot started

Next action—

Last messageNone yet

Message history

No messages yet.

Send an update

MANUAL

Template Subject Message

PASSENGER APP PREVIEW Live Updates

BOOKING ONLY

Start writing to preview the passenger update.

Recipients—

Manual messages do not pause automatic disruption messaging. Formatting shown above is preserved in Manage Booking.